Shipping policy
All products ship from our New Jersey warehouse or our showroom at 192 Lexington Avenue, New York. All pieces are in stock and ship in as little as 7 days from order confirmation.
Lighting: free shipping
All lighting ships free anywhere in the contiguous United States, including NY, NJ and CT.
Furniture: delivery as a percentage of order value
- East Coast, including NY, NJ and CT (ME, NH, VT, MA, RI, CT, NY, NJ, PA, DE, MD, DC, VA, NC, SC, GA, FL): 10% of order value, curbside delivery.
- Midwest & South: 12.5% of order value, curbside freight delivery.
- West Coast & Mountain (WA, OR, CA, NV, ID, MT, WY, UT, CO, AZ, NM): 15% of order value, curbside freight delivery.
Calculated on the furniture subtotal after discounts and before tax, with a $75 minimum and a $5,000 maximum per order. Checkout applies the rate in price tiers, so the charge never exceeds the stated percentage (except where the $75 minimum applies).
White-glove delivery
The rates above are curbside delivery. White-glove delivery to the room of your choice, including unpacking, assembly where needed and removal of packaging, is available for an additional fee, quoted on request. Ask us for a quote.
We do not ship to Alaska, Hawaii, Puerto Rico or other non-contiguous US territories.
Pickup
Pickup from our showroom or warehouse is available by appointment.
Before delivery
The buyer is responsible for confirming building access and measuring entryways, stairways and elevators. Walk-up buildings and deliveries requiring extra or overtime labor may carry additional charges. Delivery dates and times are estimates and may change.
See our Terms and Conditions of Sale (Sections 6 and 7) for full delivery terms, title and risk of loss.
